Returns and Exchanges

Within the 30 days of the shipping date, you can either exchange your item, or receive a full refund to the original method of payment. After 30 days from the shipping date, we will no longer accept returns or exchanges.

For all returns and exchanges items must be in new condition and in original packaging with original tags attached.  Please present a valid receipt.

PLEASE NOTE: All sales are FINAL on sale items.  These items cannot be returned.

All Returns must be sent to the following address:

The Christmas Store
108 Main Street
Smithfield, Virginia  23430


**Return shipping costs are the responsibility of the customer**

Instructions For Returns

  1. Please email: (enter email) with:
    • Your first & last name
    • Order/Receipt number
    • Items being returned (style numbers/brand/description)
  2. Ship your return items to the address supplied above by your preferred method of shipping.
  3. We will refund you by original method of payment once we have received your return order. You will receive a confirmation email for the return.